Known Issue: Video Questionnaires Processing Delay

Incident Report for Trakstar Hire

Resolved

This incident has been resolved.

Posted Nov 04, 2024 - 10:11 EST

Update

We have put a fix in place for future facing video processing. We are now working on displaying videos that have not yet been processed.

Posted Nov 01, 2024 - 12:40 EDT

Update

Our team is continuing to work on this issue.

Posted Oct 31, 2024 - 12:25 EDT

Identified

We have identified an issue causing a delay in processing of videos answers associated with the Questionnaires feature. We are actively working on a fix.

Posted Oct 30, 2024 - 11:59 EDT

This incident affected: Trakstar Hire (Application).